Disputes
We never charge to remove, hide or change a report. If anyone asks you for money or favors to remove a report, it isn't us. Tell us at .
If you've been reported
If you're the gamer (or represent them) and you believe reports about you are false, abusive, about the wrong gamer, or include personal information, you can ask us to review them in either of two ways:
- From the gamer page: select "Is this you?", then "Dispute these reports". Sign in (it's free) and send the form.
- By email: write to with the game, the gamertag, which reports you're disputing, what's wrong with them, any evidence (for example match history for that date), and how to reach you.
Post your side
Once we know a gamertag is yours, you can post one public response that shows above its reports. For Overwatch (BattleTag) and Destiny 2 (Bungie Name) you can do it yourself: link that account in Settings, then choose "Claim this gamertag" on the gamer page. For other games, open a dispute and tell us how you can show the account is yours; a moderator can confirm it.
What happens next
- While a dispute is open, the gamer is left off the Wall of Shame and the Hall of Fame.
- A moderator reviews the reports against our Community Guidelines and replies by email, usually within days.
- We remove reports that include personal information, harassment or hate, that appear to be about the wrong gamer or a match the reporter wasn't in, that state false facts, that use fake proof, or that come from fake or coordinated accounts.
- We don't remove honest opinions just because they're negative.
- We tell you what we decided. You can reply with more information if you disagree.
If your report was removed
You'll see the reason under the report in My reports. You can appeal once, and a moderator takes another look.
Intimate images
If a report or picture shows a nude or sexual image of you, don't wait for a dispute: use the intimate image removal form. We act within 48 hours.
Legal notices
Send legal notices, including claims that content is defamatory and court orders, to . Include a link to the gamer page, the exact statements you're objecting to, why they're unlawful, and your contact details. Law enforcement requests go to the same address. For copyright claims, use our Copyright (DMCA) process.